Reviews are often the first thing customers across Toronto and the GTA check before they call. Rexo Media helps you earn more great reviews from happy customers, respond to every review the right way, and turn your online reputation into one of your strongest ranking and conversion tools on Google, Google Maps, and in AI recommendations.
Review count, rating, and recency are key signals for ranking in Google’s map pack in Toronto, and AI tools often lean on reviews when they recommend local businesses. More importantly, they’re what convince real people to choose you over the business down the street. For practical tips, read how to get more Google reviews without breaking the rules.
Easy, friendly email and text requests that ask happy customers for a review at the right moment, following Google’s review guidelines.
Thoughtful, on-brand replies to every review, including the tough ones, so future customers see a business that listens and cares.
We keep an eye on Google, industry directories, and other review sites, so nothing slips through and issues get handled quickly.
We feature your best reviews on your website and service pages, with review schema where it fits, to build trust right where people decide.
Reputation audit: your current ratings, review volume, and how you compare to local competitors.
Review request system: simple templates and timing that make it easy for customers to leave a review.
Response management: professional replies to new reviews, plus guidance for handling negative feedback.
Monthly reporting: new reviews, average rating, and how your reputation is affecting your rankings and leads.
1. Audit: we review your reviews, ratings, and listings across Google and the sites that matter in your industry.
2. Set up: we create your review request flow and response guidelines, tailored to your business.
3. Grow: we help you earn new reviews every month and respond to each one promptly.
4. Track and improve: we measure your rating, review volume, and map pack visibility, and keep refining.
Reviews carry different weight for a vet than for a renovator. Pick your industry to see how we help businesses like yours earn more reviews and answer them well.
Physiotherapy and Wellness Practices
Dine-In, Takeout and Catering
General and Specialist Practices
Plumbers, Electricians and HVAC
Solo Practices to Full-Service Firms
Kitchens, Additions and Painting
Agents and Brokerages
B2B and B2C Software
Tax, Bookkeeping and Planning
Studios, Boutiques and Clubs
Clinics and Animal Hospitals
Home, Office and Lawn Care
Yes. Review quantity, quality, and freshness are important local ranking signals, especially for Google Maps.
Never. Every review comes from your real customers. Fake reviews break Google’s rules and can get your profile penalized.
Rexo Media helps you respond calmly and professionally. A thoughtful reply often matters more to future customers than the review itself.
Google first, plus the directories and review sites that matter most in your industry and area.
There is no magic number, but a steady flow of fresh reviews matters more than a big pile of old ones. We help you keep them coming every month.
Rexo Media can only flag reviews that break Google’s policies, like spam or fake reviews. For the rest, we help you respond in a calm, helpful way.
Yes, asking is allowed. You just cannot pay for reviews, offer incentives or only ask happy customers, and our system follows those rules.
Most clients see new reviews within the first few weeks once automated review requests are in place.